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Our Privacy & Cookie Policies

Privacy Notice

Here at People at Work Ltd we take your privacy very seriously and will only use your personal information to administer your referral to us from you or your employer/organisation and provide the services you have requested from us.

Types of information we may collect from you when using our website

Information you supply to us

  • If you are just accessing our website, then we do not hold any personal data. 

  • If you log into the myEAP area, then we only know the anonymised number of times that this area is accessed.

  • If you use our contact form to submit an enquiry then information you give us may include your name, company, address, e-mail address and phone number.

Information our website automatically collects about you.

  • Technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;

  • Information about your visit, including what pages you visit, how long you are on the site, page response times, length of visit, what you click on, documents downloaded and download errors.

This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information.


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy below.

How we may use the information collected from the website

  • We use the information you supply to us to provide you with information and/or services that you request from us.

  • We will use the information we automatically collect about you to administer our site including troubleshooting and statistical purposes; to improve our site to ensure that content is presented in the most effective manner for you.

Disclosure of your information

We do not rent, sell or share personal information about you with other people or non-affiliated companies. We do need to pass on information such as email/phone/name to associates for referral but we get your consent prior to disclosing this information (please see the section on referrals below for more information)

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

Your rights – access to your personal data

You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made by emailing Karen Greenough: We will provide your personal data to you within the statutory time frames. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).


If you become a referral, we will seek your consent to pass your details onto the Associate, such as coaches, counsellors, mediators or trainers, so that they can contact you for the purposes of your referral for coaching, counselling, mediation or training that they provide.

You can withdraw your consent to us holding your personal data at any time. Email: In any event, on completion of your referral, your data is destroyed at the end of the contract year or 12 months, whatever is the lesser.

You can refuse to consent, although this may affect our ability to manage your referral to us.

If you consent to us holding and passing on your details for any referral you make to us, we will send you a link via email to complete our consent form. If you don’t have email, we can post this to you, with an SAE, for you to sign and return.

Cookie Policy

This Website may place and access certain Cookies on your computer. People at Work uses Cookies to improve your experience of using our website. People at Work has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling People at Work to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

This Website may place the following type of cookies:

Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into areas of our website.

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Cookie settings

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, including how to disable them, please refer to Cookie & you. You will also find details on how to delete cookies from your computer.

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